Faq

The new digital passenger entry and exit form will be available starting November 29, 2020.

All passengers, both Dominican and foreign, entering or leaving the Dominican Republic are required to fill out this form.

Starting April 1, 2021, physical forms will no longer be accepted, and digital submission will become mandatory. However, beginning in January, a large-scale pilot program will allow for both physical and digital submissions to test the platform. Passengers who complete the digital form during this period will benefit from a faster migration and customs process.

Yes, an explanatory guide is available at the following link: www.e-ticket-dominicana.com

The QR code is required for passengers arriving in the Dominican Republic when passing through Customs. This code validates that the form has been filled out correctly.

Yes, it is crucial to save the QR code, as it will be required by Customs when entering the country.

The form is comprehensive because it consolidates three previously separate forms: the International Boarding and Disembarkation Card, the Customs Declaration Form, and the Traveler’s Health Affidavit. This allows all necessary information to be collected in one place.

You can fill out the form up to one week before your arrival in the Dominican Republic, and as late as just before passing through immigration.

No, this single form includes all the information required from passengers when entering or leaving the Dominican Republic.

When traveling as a family, you need to complete the form with the information of all family members who will be traveling. However, only one user account needs to be created in the system. This single user can then fill in the details for all family members included in the trip, up to four additional members (five persons in total per form). It is not necessary for each traveler in the same family to fill out an individual form. At the beginning of the form, you should specify the number of additional family members you are traveling with. For instance, if a family of four is traveling, you will add three people to the form, making a total of four passengers: the person filling out the form plus the three additional members. If more than seven people are traveling, you will need to fill out an additional form for the remaining members.

Yes, you need to fill out the information for each trip separately. Each trip requires a new request.

Yes, the QR code can be printed or displayed on a device.

No, you need to fill out the form separately for entry and departure. Therefore, you will have two QR codes for a round-trip flight.

The form must be completed before arriving at the airline counter at the airport, as the airline will request it.

If you need to change any information after submitting your form just write us a email.

Yes, you must fill out the form for each trip.

The airline will request the QR code to ensure that passengers have completed the form before traveling. When you go through Migration, your passport number will be used to verify that the form has been filled out. Therefore, it is crucial to enter your passport number correctly and complete the entire process until you receive the QR code.